cmbake- i checked out the apartment rating site, and read the reviews for the place i live at (the estates at memorial heights), and found them to be mostly pissed off people, with a few good/truthful points. Yes, the management and office staff are cranky (this was the main complaint by everyone), but that isn't a reason to not live somewhere. They have their good days and their bad ones, I've not had any rude attitudes given to me, but I would give it right back and not put up with that Sh*& if it were given. I think you've got to take these things with a grain of salt, realize that people are probably writing their reviews at a time when they are really upset about something and therefore exxagerate the situation.