Fordham and Maryland get the award for most annoying/rude people answering the phone. I wrote about my Maryland stuff in another thread, but Fordham was today and Friday. The people answering the phone seem to act like they have to finish a formula on cold fusion and that I'm keeping them from it. I'm too lazy to go into the details of my conversations with them, but other people have echoed this sentiment so I'm guessing plenty of people out there know what I'm talking about.
Vanderbilt's phone answerers are awesome. Helpful and friendly.Northwestern - Not so much