Yeah, every 5 years or so they purge the old scores. The good news is that you have at least one active score, I believe your transcripts and LOR's stay active indefinitly. Which was higher the old score or the new one? Hopefully the new one since the old one is dust now, it would suck if it were vice-versa!
Dang. I just called and they are in the process of purging my old score and that's why its on hold. I was kinda hoping it WAS because they thought I cheated.