I am a current student, 1L, and I agree with you that Columbia administrators tend to be on the rude side. However, this is mostly true for some people in admissions and mostly fin aid. I assure you that your experience at Columbia will be much more positive once law school begins. The truth of the matter is that administration matters only until you begin your classes. After that, you do not see them unless you want to. More importantly, the people in career services and Student services are exceptionally nice, so you should not be concerned about that. As I said, not having a good first impression from the admin people at Columbia is quite common phenomenon, but someone who is about to finish 1L, I must tell you that I feel very happy and welcome here.
Last minute decisions...I'm down to Michigan and CLS, 75% likely in favor of CLS. I'm really surprised I'm still debating this even, but Michigan will end up being a little cheaper (10k/year). The real thing is that I feel like I've been treated excetionally well by Michigan, and kind of cold-shouldered by CLS. I'm wondering if any of you have felt this way? Esecially CLS students currently attending.
For example, at Michigan every email has been answered quickly and with a personalized email, in every office. They've gone out of the way to help me out becuase I'm abroad right now, including fed-exing me things.
CLS always takes 2-3 days to reply, and I almost always am redirected to use the general emails. My father also had to call into both schools and felt well treated by Michigan and rudely treated by CLS, which wasn't helpful if they expect me to ask him for money.
I know this shouldn't be a huge factor in deciding where to go, but I can't help to have reservation about forking over so much money if I'm not even being treated that well. What have your experiences with that administration at CLS been (excluding merit offers)? And for those attending, how accesible to you feel the faculty generally is?